Getting a new line

A new line to stay close to the ones you love.

A phone line is more than just a number—it’s a way to stay connected with our loved ones. Set up your new line today and make the most with our unlimited fixed line offers.

Getting a new line image

Applying for a new line

Installation Fee

Rs 2000 VAT Incl.

Refundable Security Deposit

Rs 1000 VAT exempt

For residential Mauritians & non-citizens
Monthly Line Rental

Rs 90 / month VAT exempt

Installation outside business hours?
  • An additional fee of Rs 500:
    Monday - Friday  16h30 - 18h30
    Saturday & Public Holidays  08h00 – 16h00

If you are not ready for the installation after 60 days (during non-promotional period ), your application will be cancelled.

Unlimited Fixed Line Offers

Type of calls ALO 100 ALO 400
ALO 100Rs 100 / month
ALO 400Rs 400 / month

Prices are VAT incl.

Good to know:

ALO 100 and ALO 400 offers are applicable to residential customers only.

Rental, International calls, calls to premium numbers, value-added services (CLI, CLIR, Call Waiting etc…) are not included.

Want to transfer your Fixed Line?

Step 1

Fill in the application form

Depending on the new address, your current phone number may change.

Step 2

Provide the following

  • Your new address
  • A tentative date to cancel your current Fixed line
  • A tentative date to change your current billing address so that you do not miss your payments.
Step 3

Submit your application

Our team will contact you to confirm your request. The service cost will be as from Rs1500 (VAT incl.)

Extras that you may like

Calling Rates

Frequently Asked Questions

There are 2 Unlimited Fixed Voice Packages:

  • ALO 100 at Rs 100 (VAT incl.) per month

         - Unlimited calls from my.t Fixed line to my.t Fixed line

  • ALO 400 at Rs 400 (VAT incl.) per month

         - Unlimited calls from my.t Fixed line to my.t Fixed line

         - Unlimited calls from my.t Fixed line  to my.t mobile

         - Unlimited calls from my.t Fixed line to other operators (both Fixed and Mobile)

      

ALO offers are for residential calls only. The following are excluded in the ALO offers:

- Monthly Line Rental/ Access Charge

- International calls

- Calls to special numbers (e.g. 303XXXX, 1XX, 1XXXX etc.)

- Value Added Services (CLI, CLIR, Call Waiting…)

Any customer having a residential Fixed line with Mauritius Telecom in Mauritius and Rodrigues can register to the ALO offer.

No, you can register to the ALO offer on your existing Fixed line number.

Yes, you can make unlimited calls from a Fixed line from Mauritius to Rodrigues and vice versa with the ALO offer.

Download Forms

Download the forms and documents required for this service. All files are provided in PDF format.