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More Ways to Recharge Your Prepay Mobile
Frequently Asked Questions
You will receive an SMS confirmation once your recharge is successful. You can also check your balance by dialing *122#.
If your recharge was unsuccessful, please call us on 8900 for assistance.
Just give us a call on 8900 with your transaction reference number, and we’ll assist you.
We accept all major debit and credit cards, including Visa and MasterCard.
No, there are no additional fees associated when you recharge online through our website.
Yes, our website uses secure encryption to protect your personal information and payment details.
Recharge using my.t care app
- 1. Open your my.t care app
- 2. Select my.t Prepay
- 3. Select your mobile number
- 4. Click on Recharge
- 5. Choose account to be recharged
- 6. Select amount
- 7. Press continue
Recharge using my.t money
- 1. Open your my.t money app
- 2. Click on ‘Recharge’ and select ‘Airtime’.
- 3. You can recharge or buy data packs for your mobile or another my.t mobile.
Recharge with E-voucher
- 1. Go to any retailer with our E-voucher system (look for the E-voucher sign) and ask for an E-voucher top-up
- 2. Choose an E-voucher amount between Rs 10 and Rs 5000
- 3. Retailer will take your payment and do the transaction
- 4. You will get an SMS notification on your mobile confirming the transaction
Recharge using Scratch Card
Scratch Card (Option 1)
- 1. Scratch the security panel on your my.t mobile scratch card to reveal the 14-digit number
- 2. Dial 124 on your mobile
- 3. Choose Option 1 by pressing 1 to refill your account
- 4. Enter the 14-digit number
- 5. A voice prompt will give you your new credit level
- 6. You will also receive an SMS indicating your new credit level and validity of your account.
Scratch Card (Option 2)
- 1. Dial *124* + 14-digit code of the scratch card followed by #
- 2. A flash SMS will be displayed on your mobile with the new balance and validity of the account
- 3. You will also receive an SMS indicating your new credit level and validity of your account
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