An eSIM (shortened for Embedded SIM) is just a physical SIM gone digital. Already built in your smartphone as a tiny chip, eSIM contains all the information needed to connect to my.t network.

See our range of eSIM devices here.

Offering convenience and a hassle-free experience, eSIM is great for anyone who wants to use both their work and personal numbers on a single smartphone. What’s more, your eSIM number can be used on two different devices with our One Number service.

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It's highly unlikely. An eSIM is a small, in-built component hence physical damage is very rare. Moreover, eSIM is more water resistant compared to physical SIM.

If your service has stopped working, try restoring your eSIM profile or contact 8900 if the problem persists.

iPhone 13 and newer models allow you to use two eSIMS simultaneously

With One Number, you can use your my.t mobile number on two different devices (e.g smartphone & smartwatch). Once connected, you can access your contacts, and make and receive calls on your second device even when you are away from your smartphone. Moreover, when there’s no Wi-Fi connection available, you can use your smartphone’s mobile data plan on your smartwatch.

For now, only the Huawei Watch 3 & Huawei Watch 3 Pro are compatible.

Visit any Telecom Shop to subscribe to One Number. You will require:

• a smartphone with an activated eSIM
• a compatible smartwatch

The tariff for the One Number is Rs 50 (VAT incl.) per month.

Only the primary device can send and receive SMS i.e, all messages will be delivered on your smartphone.