SIM / eSIM

SIMplify Your Mobile Life

Get your my.t SIM / eSIM

Visit a Telecom Shop

Get your new SIM - Quick and Easy.
Stay connected in minutes!

Documents to bring Locate us

Application form

Fill out the application form to save time during the registration process at the Telecom Shop.

Download application form:

Postpay Prepay

Postpay and Prepay Offers


Postpay offers

Prepay offers

Why switch
to eSIM?

Stay connected easily with my.t eSIM. No physical SIM cards needed – everything is digital. Your team can connect from anywhere or easily switch between numbers. It’s flexible, easy and ideal for a mobile team.

Convenient

Use your business and personal numbers on the same device.

Reliable

No hardware faults

Eco-Friendly

Reduces plastic use that supports your company’s sustainability goals.

Is your phone eSIM compatible?

Simply dial *#06#

If your device is eSIM-compatible, you'll be able to view your EID number.

How to swap your SIM card to an eSIM

Send a mail on

businesscontact@telecom.mu

Call on

8901

Call your

dedicated Account Manager

How to activate your eSIM?

iOS
Android
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  • Remove your physical SIM
  • Go to Settings and select Mobile Data
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  • Select Add Data Plan
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  • You will receive a QR Code by email. Scan it to download your eSIM profile.
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  • Or add eSIM manually using LPA string and download eSIM profile

Frequently Asked Questions

iPhone 13 and newer models allow you to use two eSIMS simultaneously

Whether you are a my.t Prepay or a my.t Postpay customer, visit any Telecom shop to activate a new eSIM.

What you need:

  • Your NIC or passport
  • A proof of address less than 3 months old
  • An eSIM compatible device

Yes, you can either do it online

or visit any Telecom Shop to convert your physical SIM into an eSIM.

You will receive a QR code to proceed for the activation.

  • First of all make sure your phone is connected to Wi-Fi and mobile data is ON
  • Update your device software to the latest version
  • Ensure you have a valid email address to receive your QR code.
  • We will send you an email with your QR code. To activate the eSIM, you just need to scan the QR code and follow the instructions. It should only take a few minutes for the email to arrive.

 

Scan the QR Code or enter eSIM information (LPA string)
  • Make sure you've already registered your eSIM in a Telecom shop
  • Scan the QR Code (received by email) or manually enter the LPA string
  • Go to Settings and follow the steps:
For iOS
  1. Select Mobile Data or Cellular.
  2. Tap Add Cellular / Mobile Plan.
  3. Use your iPhone to scan the QR code you received by email or in Telecom Shop.

 

For Android
  1. Select Connections
  2. SIM Card manager
  3. Select Add mobile plan
  4. Select Add eSIM using QR code
  5. Use your smartphone to scan the QR code you received by email or enter the LPA string manually.
  • To convert to a physical SIM, visit a Telecom shop.
  • To stop using the eSIM, go to Settings on your smartphone and delete.
  • To re-use the eSIM after deletion, re-scan on any compatible device.
More FAQs

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