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The new myt 5G Data packs are available for both new and existing myt mobile Prepay customers.

Grab your myt mobile SIM card in any Telecom Shop or myt retailer and enjoy 5G on the most affordable mobile network.

There are 4 ways:

• SMS: Send price of data pack to 8684

Sure! There are 3 ways:

• SMS: send gift <price of data pack> <friend’s mobile no.> to 8684
• myt money: Select Recharge Icon and choose ‘another mobile number’ on your myt money app.
• my.y care app: Select Buy pack, choose Buy for a friend, select the data pack and continue. You can pay via myt money, credit card or mobile credit.

You can have at most 5 different mobile data packs on your mobile number.

You can buy as many packs as you want and their validity will be extended. 

There's just one exception: the 1-Hour pack has a limit of two purchases per day.

The 1-Hour pack is recommended for those in an emergency or when you need to check something important online fast. We limit the purchases to ensure everyone has a chance to use it.  If you need more data throughout the day, we have other mobile data packs available, like our Daily pack valid for 24 hours.

• This offer is exclusively for data. Most people use more apps like WhatsApp to chat and call. Which is why our offers focus on giving you more data to use these apps freely.
• To enjoy calls and SMS, you can get the Love Pack at only Rs 39. Send by SMS: buy Love Pack to 8684

The daily allowance allocated is reset every day at 00:05 throughout your pack validity.

The daily allowance allocated is reset every day at 00:05 throughout your pack validity.

Once the daily volume allowance is used, you will continue to browse for free at a reduced speed. After 00:05, your daily allowance will be reset and you will once again enjoy the offer until its validity period.

Once your volume allowance is over, your speed will be between 3Mbps to 20Mbps.

You will receive an SMS when you reach 100% of your daily volume allowance

A daily allowance is not carried forward, it is reset at 00:05.

Yes, your data pack renews automatically. You will receive an SMS notification before renewal. Data packs purchased via myt money or credit card on myt care app and 1-Hour pack will not be renewed automatically.

• Your balance may be less than the Pack price.
• You may have stopped auto-renewal of your Pack.
• You may have purchased the Pack on myt money.
• You may have purchased the Pack via myt money or credit card on myt care app.
• You have purchased a 1-Hour Pack.

If you would like to stop the auto-renewal, send stop <Price of Data Pack> to 8684

This offer is exclusively for data. To make calls, ensure that you have enough credit.

To enjoy unlimited data, calls and SMS, you can get the Love Pack at only Rs 39. Send by SMS: buy Love Pack to 8684

The pack whose validity ends first will be used first.

E.g 1: if you buy a Weekly pack and a Monthly pack at the same time, the Weekly pack will be used up first, followed by the Monthly pack.

E.g 2: if your Weekly pack ends in 1 week and your Monthly pack ends in 24h, your Monthly pack will be used up first.

Yes, you can. [The pack whose validity ends first will be used first.]

No, the 4G unlimited pack and the 5G unlimited pack are two different packs.

You will continue to enjoy your old pack with 5G speed until it expires. The data volume in the pack will remain unchanged, and the pack will not auto-renew.

No, your existing pack will not auto-renew to the new offer. Once the pack expires, you will need to send the new keyword to access the new mobile data packs.

5G data packs are available only locally (i.e. Mauritius & Rodrigues). Standard data roaming charges will apply when abroad.  

Send Query to 8684

Auto-renewal requires sufficient balance before the pack expiry. If the recharge is done too close to the expiry time, the pack may not renew automatically.

To avoid this:

• Ensure you have sufficient balance at least 5 minutes before pack expiry
• Avoid recharging at the last minute

If your mobile data is switched on without an active data pack, Rs 3.00 is temporarily reserved from your balance for Pay-As-You-Go (PAYG) browsing.
This reserved amount cannot be used to buy a data pack.

What to do:
Switch off your mobile data, then purchase the data pack.

When mobile data is switched on without an active data pack, Rs 3.00 is temporarily reserved for PAYG data.
While this amount is reserved:

• It cannot be used for calls
• It cannot be used to purchase data packs

What to do:
Switch off your mobile data to make calls.